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FAQs
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Financial hardship support
Sometimes life throws unexpected curveballs that cause financial strain. For the self-employed, these curveballs often hit a little harder.
If you’re experiencing financial hardship, whether you’re struggling to make your loan repayments or are worried about being able to manage them in the future, please reach out. It’s important that you let us know as soon as possible so that we are across your situation and can run you through your options.
In addition to contacting us, you may also like to consider seeking external financial counselling support. RedZed customers can also access free and confidential counselling services through our RedZed Benefits program.
Need more guidance?
Our hardship resources below can help you take the next step.
Understanding financial hardship
This video explains what financial hardship really means, and how RedZed can work with you to find a way forward.
What are the warning signs of loan repayment challenges?
The warning signs often show up before things get serious. This video breaks down the key indicators that you might be heading for repayment trouble.