We understand that there is a lot of uncertainty currently in what COVID-19 means for everyday life. Unfortunately we, like you, don’t have the answers. It’s a volatile environment which is demanding our daily attention. The only certainty we have at the moment is that over the coming weeks and months things will be different from what they are today. We can however provide you our reassurance that RedZed has a response plan that covers a wide array of potential outcomes.

We are receiving and responding to all updates provided by the Australian government as they become available and we are taking all necessary precautions based on this information to protect the safety of all the individuals that RedZed comes into contact with.

What does this mean for you?

It is understandable that in the current environment some of you may find it difficult to maintain your loan repayments. If you are affected, please talk to us sooner rather than later. This will enable us to work with you to develop a plan that will work best for you.

We want to support you through this challenging time.

You can reach our team on 1300 722 462 between 8.30am and 5.30pm Monday to Friday (AEDT) or contact us on clientservices@redzed.com.

Yours sincerely,

Loralle Slater

Chief Operating Officer

Additional COVID-19 Assistance:

The Federal government has developed a page to provide information and advice on COVID-19. You can find it here Department of Health website.

There will be people that, like during the recent bushfires, will try and take advantage of the current uncertainty. To learn how to protect yourself from COVID-19 scams visit the Stay Smart Online Government website.