We are RedZed

All of our team has spent many years at a wide range of financial institutions before joining RedZed. This experience has given us an insight
as to how things could be done better. Firstly, we only ever deal with the very best brokers that we know.Our loans are simple,
flexible and competitive. And most importantly we listen to your unique individual needs.

To find out more about a RedZed loan, contact your mortgage broker. Or, to be referred to an accredited
RedZed Lending Solutions broker, contact us on  1300 722 462.

If you have an enquiry about an existing RedZed loan, contact your broker in the first instance.
If you require further advice or information, call us on   1300 722 462.

RedZed Lending Solutions is an accredited member of the Mortgage & Finance Association of Australia
and the Credit Ombudsman Service Limited. Our Australian Credit Licence number is 311128.

Can I Apply?

Whilst RedZed can’t accept loan applications direct from the public, we can certainly assist in
identifying whether we have a product that might assist you.

Complete this form and we can pre-qualify your suitability and identify which of our accredited
mortgage partners will be suitable for you to assist you through the process..



Customer Borrowing Calculators

Existing Customer Forms

RedZed is a responsible lender

RedZed is committed to responsible lending.

It is important to us that that all the individuals and businesses that are accredited to sell our mortgage products proactively
conduct their business in an ethical and responsible manner.
The steps that we take to ensure that we comply with our Responsible Lending Guidelines include:

We lend only what our customers can afford to repay. This involves that our credit staff only approve loans that are not unsuitable
to the customer by adhering to our lending guidelines which includes a complete assessment of an applicant’s capacity to repay a
loan without incurring substantial hardship.

We work with our partners to ensure that we:

Are compliant with the National Consumer Credit Protection Act (NCCP)
Operate within the relevant guidelines published by ASIC, MFAA, the Credit & Investments Ombudsman service.

All partners that are accredited to submit loans to us have undertaken a training session that covers all the components of RedZed
product, policy compliance requirements.
Are you facing financial difficulty?

If you are an existing RedZed customer and you are facing financial difficulties, please contact us directly on 1300 722 462. We
can talk about your specific circumstance and what we might be able to do to assist you.

Independent Advice

Taking out a home loan is one of the most important financial decisions that you can make. For this reason we strongly encourage
all borrowers to obtain independent information as part of the process for making your decision.
ASIC have developed a website that provides a lot of valuable information. We recommend that you have a look at the various tools
available at www.moneysmart.gov.au

Internal Dispute Resolution Process

At RedZed we are committed to trying to resolve any issues that you may have as soon and as simply as possible. You can
download a copy of our Internal Dispute Resolution Process here.

If you have an issue please feel free to contact us on 1300 722 462 or email us here. We are also a member of the Credit &
Investments Ombudsman . You can find information on the services provided by the credit ombudsman on their website.