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Chapter 4

Chapter 4

Building better business

The good news? 77% of you are optimistic about your future success. But a big part of being resilient is planning and building a business that can stay strong in the face of unexpected challenges.

You may be going it alone when you start out, but you’re also sowing the seeds for a growing organisation made up of plenty of moving parts. And resilience sits at the core of any successful business culture.

In a business, resilience flows from the top down. Maintaining a positive attitude can influence the people you bring on board, and help instil a organisational mindset that’s able to confidently navigate difficulties.

Not sure where to start? Try creating a plan that helps you keep track of potential risks and adverse circumstances that could occur.

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Ask yourself

Do I have enough put away in the event of a quiet month?
Am I adequately insured?

Who takes over if I get sick?
What happens when I need a holiday?

Is a replacement available if something invaluable breaks down?
Can I keep working without the internet?
Can I keep working without my smartphone?

Can I move my workplace elsewhere if a fire or flood occurred?
Is my workplace secure and insured?

What risks does my industry face in the foreseeable future?
Could I continue if I lost a major supplier?

Do I understand who and where my competitors are?
Can I react quickly to new competition?

Resilience planning

Make sure you’re well-prepared for change, whatever form it takes. Planning for a resilient business means considering challenges and unexpected difficulties that could arrive. And it means knowing what can be done to return to “business-as-usual” status if something goes wrong. Spending time thinking about the questions we’ve listed above will help you start getting in the right headspace.

Try: Turning your answers into a resilience plan
Once you’ve identified the areas and ways in which things could go wrong for your business, make a formal plan for how you’ll stay on track if they do. Assign responsibilities and roles for everyone involved, and sketch out a step-by-step guide to how you’ll react to changing circumstances.

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